A man who dialled 999 fearing a burglary at his petrol station is being sued by the policewoman who answered the call because she fell on the premises.
The woman, WPC Kelly Jones, tripped over a kerbstone when she went to the station in Thetford, Norfolk, owned by Steve Jones last August.
Her lawyers say she was hurt and argue that he failed to keep her safe while she was investigating the possible break-in.
Mr Jones says the move raises bigger questions about Britain's culture of compensation.
"I think it's the compensation culture gone a little too far, this is one step too far. Something needs to be done.
"I feel we need a minister of the common sense in this country," he told Sky News.
Mr Jones said he felt "astounded, worried, slightly anxious" upon receiving notification of the lawsuit last week.
"It's implying that I virtually should have done her job for her, it's implying I didn't keep her safe on my premises," Mr Jones said.
"We really need the police to be on our side right now," he added, citing what he says is an increased numbers of shoplifters or people who drive off without paying after filling up the tank.
The kerb at the Norfolk petrol station where the incident occurred WPC Jones could not immediately be reached.
But Norfolk Police said in a statement that they had been "wholly unaware of this litigation which appears to be instigated privately by the individual officer".
The statement added: "We have a duty of care to any officer injured whilst on duty, to support their continued health and well-being and fitness to return to work. Officers can, in addition, receive further support from their staff association, as well as pursuing private treatment."
Mr Jones was called out late at night in August 25 after an alarm went off at the petrol station. Fearing a burglary, he called the police for backup.
"We were walking around to see if there had been any signs of entry in the premises and she tripped over the kerb," Mr Jones recalled.
"She got up and we carried on," he said, adding that the officer did not mention anything at the time and that she seemed to be "more embarrassed than hurt".
There was no burglary so Mr Jones said he didn't think about the incident until receiving the letter months later.
The lawsuit said the policewoman had suffered wrist and leg injuries.
Her lawyers say the area was not properly lit. Mr Jones counters that some lights were on and some more light was coming from a back street.
If successful, the claim could put people off calling emergency services. But Mr Jones said this was an isolated incident.
"On the whole the police do a great job."
The Police Federation said in a statement that "the Constables Central Committee is funding this particular case and the decision making for this lies with them."
It added: "On occasion private prosecutions and civil claims are made by police officers - and they must be treated each on their own merits.
"However, we share the public view that policing is a job that carries with it a reasonable amount of risk, at times much higher than that."
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